Why we built this

Why the industry needs a fairer booking model.

These real-world case studies illustrate why a more transparent, collaborative and equitable approach to artist representation is needed.

Case Study 01

The “What's Your Offer?” Problem

A festival promoter approached a booking agency to enquire about securing an emerging Australian indie artist for one of their festivals.

Rather than providing an artist fee, the booking agent responded with a simple question:
“What's your offer?”

The promoter replied by asking for the artist's booking fee, believing that every professional artist should have a fair and transparent market value.

The response surprised them.

They were told that the agency didn't provide prices and that they should simply submit an offer. After pressing further, they were advised that the artist's fee could fall anywhere between $12,000 and $25,000.

With no clear pricing, the promoter submitted an offer of $14,000. It was declined. They increased the offer to $18,000. It was declined again. A final offer of $20,000 was also rejected.

The experience left the promoter wondering whether they were genuinely negotiating with the artist's interests in mind, or simply participating in a process designed to maximise the agency's commission.

Out of curiosity, the promoter later contacted the artist directly and asked whether they had been made aware of the enquiry.

They hadn't.

The promoter also asked whether the artist would have been interested in performing a 45-minute festival set alongside some of Australia's biggest artists for a fee of $20,000.

Their answer was immediate. Absolutely.

The artist was disappointed they had never been given the opportunity to consider the booking. This experience highlighted a significant issue within the current booking model: the people funding events and the artists performing them can become disconnected from the decision-making process, while negotiations are driven almost entirely by intermediaries.

A fairer system should provide transparent fee guidance, open communication and ensure artists are fully informed about genuine opportunities.

Case Study 02

When Nobody Wins

A regional promoter secured a nationally recognised headline artist for a music festival. The agreed performance fee was $100,000, with a 50% deposit paid upon signing the contract.

Before the event could take place, the region experienced prolonged and severe flooding, forcing the festival to be postponed. The promoter immediately began working with all stakeholders to identify an alternative date.

Unfortunately, no mutually suitable date could be found due to the artist's touring commitments. Rather than working collaboratively towards an alternative solution, the promoter was required to forfeit the entire $50,000 deposit under the terms of the booking agreement.

No performance took place. The audience missed out. The promoter absorbed a significant financial loss. The artist lost an opportunity to perform for thousands of fans. Everyone walked away disappointed.

While the contractual outcome may have been legally enforceable, it demonstrated how rigid commercial arrangements can produce outcomes that damage long-term relationships and undermine trust across the live music industry.

A partnership-based approach would seek solutions that protect artists while also recognising extraordinary circumstances faced by promoters.

Case Study 03

When Success Changes the Rules

A mid-level Australian artist was contracted to perform at a regional event several months in advance. Following the booking, the artist released a highly successful new album. Demand for the artist increased rapidly, and their market value grew significantly.

As higher-paying opportunities emerged, the existing booking came under pressure. The promoter was advised that the original booking was no longer commercially attractive and that the artist's appearance was at risk unless a substantially higher fee was negotiated.

The promoter had already committed to marketing, ticket sales and event planning based on the confirmed line-up. Ultimately, the artist honoured the booking, but only after agreeing to revised commercial terms.

Situations like this create uncertainty for promoters, audiences and artists alike. When contracts become vulnerable to changing market conditions, trust is eroded and long-term partnerships suffer.

A fair booking model should respect both the artist's growing value and the promoter's commitment made in good faith.

Case Study 04

Looking Beyond the Performance Fee

An emerging Australian artist was offered the opportunity to perform at a regional music festival. The performance fee was below what they would typically receive for a metropolitan headline show, and under a traditional booking model the offer may have been declined immediately.

Instead, the opportunity was assessed using a broader measure of value. The festival was expected to attract more than 3,000 patrons and featured several nationally recognised artists. The event included professional production, accommodation, backline, hospitality and extensive marketing support. The artist would also receive prominent placement in the event campaign, local and regional media exposure, opportunities to sell merchandise, and access to new audiences that had never seen them perform before.

The booking was part of a three-date regional tour, significantly reducing travel costs while increasing overall earnings across the weekend.

Rather than focusing solely on the performance fee, the agency worked collaboratively with both the promoter and the artist to evaluate the total value of the opportunity.

The artist accepted the booking. The performance generated strong audience engagement, increased streaming numbers in regional markets, sold merchandise, secured media coverage and resulted in multiple repeat booking enquiries from other venues.

The promoter delivered a successful event featuring a high-quality artist at a commercially sustainable price. The artist expanded their audience and career opportunities. The agency strengthened long-term relationships with both parties. Every stakeholder achieved a positive outcome.

This is the philosophy behind a fair booking model. Success shouldn't be measured only by the highest fee negotiated. It should be measured by creating lasting value for artists, promoters, audiences and the broader live music industry.

A better way.

These examples are not intended to criticise individual artists or booking agencies. They highlight structural issues within the current marketplace. The live music industry works best when every booking creates a positive outcome for all parties.

A modern booking agency should be built on five principles:

  • Transparent and consistent fee recommendations.
  • Artists are informed and empowered to make decisions.
  • Promoters are treated as valued partners, not simply buyers.
  • Long-term relationships are prioritised over short-term commission.
  • Every booking aims to create a genuine win for the artist, promoter and agency.

Because when one party consistently wins at the expense of another, the industry becomes less sustainable for everyone.